SHIPPING + POLICIES
Shipping costs are based on the weight of your order.
SHIPPING & PROCESSING TIMES
Please note that we print items to order. Once your order is received, your order will be processed within 3-7 business days and then shipped via USPS, UPS, or Fed Ex (depending on the weight of your order). Orders typically arrive within 3-5 days once shipped. We recommend allowing 5-10 business days total to be safe! Select products may arrive separately.
You will receive a shipping confirmation email with tracking information to the address you provided during check-out.
**Please note that this is a small operation and we do our best to ship your order as quickly as possible. However, we always put the quality of the art first. Thank you for your patience!**
While we are unable to accommodate gift notes at this time, all evelynhenson.com orders are automatically sent with gift receipts so that pricing is never included.
LATE DELIVERIES/MISSING PARCELS
A tracking number will be emailed to you when your has been shipped. Please refer to the tracking number sent to you to check the status of you order.
All items are carefully inspected for quality before mailing. On the event that your item arrives damaged or in poor condition, please kindly contact us here for a replacement. Items are not returnable after a 72 hr time period.
Because 100% of the proceeds from "Evelyn Henson Giving" collections benefit non-profits, we do not accept refunds. We hope you understand that you are donating and supporting a cause with your purchase.
All artwork is protected under copyright by artist, Evelyn Henson. All paintings, illustrations, and other images that I have created are protected from misappropriation, misuse, and unauthorized use by copyright law and international laws. I retain the right to use images from commissions to promote my work. Buyer is not entitled to reproduction rights and the copyrights are not transferable with the sale of these prints/paintings.
Evelyn Henson respects your privacy and will never sell, loan, rent, trade or give away any personal information that you offer. Personal information provided is only to be used for the services requested, such as processing an order and shipping your package to your address.